{"id":71,"date":"2026-06-04T15:29:13","date_gmt":"2026-06-04T14:29:13","guid":{"rendered":"https:\/\/wagenhofer.ch\/me\/home\/"},"modified":"2026-06-04T15:37:01","modified_gmt":"2026-06-04T14:37:01","slug":"home","status":"publish","type":"page","link":"https:\/\/wagenhofer.ch\/me\/","title":{"rendered":"Home"},"content":{"rendered":"<style>\n.cv-page * { box-sizing: border-box; }\n.cv-page { font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; color: #1a1a2e; line-height: 1.6; }\n.cv-hero { background: linear-gradient(135deg, #1a1a2e 0%, #16213e 50%, #0f3460 100%); color: #fff; padding: 80px 20px 60px; text-align: center; position: relative; overflow: hidden; }\n.cv-hero::before { content: ''; position: absolute; top: -50%; left: -50%; width: 200%; height: 200%; background: radial-gradient(ellipse at center, rgba(99,102,241,0.15) 0%, transparent 60%); pointer-events: none; }\n.cv-avatar { width: 120px; height: 120px; border-radius: 50%; background: linear-gradient(135deg, #6366f1, #8b5cf6); display: flex; align-items: center; justify-content: center; font-size: 42px; font-weight: 700; color: #fff; margin: 0 auto 24px; border: 4px solid rgba(255,255,255,0.2); box-shadow: 0 8px 32px rgba(99,102,241,0.4); letter-spacing: -1px; }\n.cv-hero h1 { font-size: clamp(28px, 5vw, 48px); font-weight: 800; margin: 0 0 8px; letter-spacing: -1px; color: #fff; border: none; padding: 0; }\n.cv-hero .subtitle { font-size: clamp(15px, 2.5vw, 20px); color: rgba(255,255,255,0.75); margin: 0 0 24px; font-weight: 400; }\n.cv-hero-chips { display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; margin-bottom: 32px; }\n.cv-chip { background: rgba(255,255,255,0.1); border: 1px solid rgba(255,255,255,0.2); color: rgba(255,255,255,0.9); padding: 6px 16px; border-radius: 999px; font-size: 13px; display: inline-flex; align-items: center; gap: 6px; text-decoration: none; transition: background 0.2s; }\n.cv-chip:hover { background: rgba(255,255,255,0.2); color: #fff; text-decoration: none; }\n.cv-stats { display: flex; justify-content: center; gap: 40px; flex-wrap: wrap; }\n.cv-stat { text-align: center; }\n.cv-stat .num { font-size: 28px; font-weight: 700; color: #a5b4fc; display: block; }\n.cv-stat .lbl { font-size: 12px; color: rgba(255,255,255,0.55); text-transform: uppercase; letter-spacing: 1px; }\n.cv-section { max-width: 960px; margin: 0 auto; padding: 60px 20px; }\n.cv-section-title { font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: 2px; color: #6366f1; margin-bottom: 12px; }\n.cv-section h2 { font-size: clamp(22px, 4vw, 32px); font-weight: 800; margin: 0 0 40px; color: #1a1a2e; border: none; padding: 0; }\n.cv-divider { border: none; border-top: 1px solid #e5e7eb; margin: 0; }\n.cv-about-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; align-items: start; }\n@media (max-width: 640px) { .cv-about-grid { grid-template-columns: 1fr; } }\n.cv-about-text { font-size: 16px; color: #374151; line-height: 1.8; }\n.cv-about-highlights { display: flex; flex-direction: column; gap: 12px; }\n.cv-highlight-item { background: #f8f9ff; border: 1px solid #e0e7ff; border-left: 3px solid #6366f1; padding: 14px 16px; border-radius: 0 8px 8px 0; }\n.cv-highlight-item strong { display: block; font-size: 13px; color: #6366f1; margin-bottom: 4px; }\n.cv-highlight-item span { font-size: 14px; color: #374151; line-height: 1.6; }\n.cv-timeline { position: relative; }\n.cv-timeline::before { content: ''; position: absolute; left: 18px; top: 0; bottom: 0; width: 2px; background: linear-gradient(to bottom, #6366f1, #8b5cf6, #e5e7eb); }\n.cv-tl-item { display: grid; grid-template-columns: 40px 1fr; gap: 20px; margin-bottom: 28px; position: relative; }\n.cv-tl-dot { width: 38px; height: 38px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 13px; font-weight: 700; color: #fff; flex-shrink: 0; z-index: 1; position: relative; margin-top: 2px; }\n.cv-tl-card { background: #fff; border: 1px solid #e5e7eb; border-radius: 12px; padding: 20px 24px; box-shadow: 0 1px 4px rgba(0,0,0,0.06); transition: box-shadow 0.2s, transform 0.2s; }\n.cv-tl-card:hover { box-shadow: 0 4px 16px rgba(99,102,241,0.12); transform: translateY(-1px); }\n.cv-tl-header { display: flex; justify-content: space-between; align-items: flex-start; flex-wrap: wrap; gap: 8px; margin-bottom: 4px; }\n.cv-tl-title { font-size: 16px; font-weight: 700; color: #1a1a2e; margin: 0; }\n.cv-tl-period { font-size: 12px; color: #9ca3af; white-space: nowrap; background: #f3f4f6; padding: 3px 10px; border-radius: 999px; }\n.cv-tl-company { font-size: 14px; color: #6366f1; font-weight: 600; margin-bottom: 10px; }\n.cv-tl-desc { font-size: 14px; color: #6b7280; line-height: 1.7; }\n.cv-tl-desc ul { margin: 8px 0 0 0; padding-left: 20px; }\n.cv-tl-desc ul li { margin-bottom: 5px; }\n.cv-tl-tags { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 12px; }\n.cv-tl-tag { font-size: 11px; padding: 3px 10px; border-radius: 999px; font-weight: 500; background: #f3f4f6; color: #374151; }\n.cv-skills-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 20px; }\n.cv-skill-card { background: #fff; border: 1px solid #e5e7eb; border-radius: 12px; padding: 20px; box-shadow: 0 1px 4px rgba(0,0,0,0.04); }\n.cv-skill-card h3 { font-size: 14px; font-weight: 700; color: #374151; margin: 0 0 12px; display: flex; align-items: center; gap: 8px; border: none; padding: 0; }\n.cv-skill-pills { display: flex; flex-wrap: wrap; gap: 6px; }\n.cv-skill-pill { font-size: 12px; padding: 4px 12px; border-radius: 999px; font-weight: 500; }\n.cv-edu-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }\n@media (max-width: 640px) { .cv-edu-grid { grid-template-columns: 1fr; } }\n.cv-edu-card { background: #fff; border: 1px solid #e5e7eb; border-radius: 12px; padding: 20px 24px; box-shadow: 0 1px 4px rgba(0,0,0,0.04); }\n.cv-edu-card .edu-icon { font-size: 28px; margin-bottom: 10px; }\n.cv-edu-card h3 { font-size: 15px; font-weight: 700; color: #1a1a2e; margin: 0 0 4px; border: none; padding: 0; }\n.cv-edu-card .edu-institution { font-size: 13px; color: #6366f1; font-weight: 600; margin-bottom: 4px; }\n.cv-edu-card .edu-period { font-size: 12px; color: #9ca3af; }\n.cv-beyond-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }\n@media (max-width: 600px) { .cv-beyond-grid { grid-template-columns: 1fr; } }\n.cv-beyond-card { background: linear-gradient(135deg, #f8f9ff, #fff); border: 1px solid #e0e7ff; border-radius: 12px; padding: 24px 20px; text-align: center; }\n.cv-beyond-icon { font-size: 36px; margin-bottom: 12px; }\n.cv-beyond-card h3 { font-size: 15px; font-weight: 700; margin: 0 0 8px; color: #1a1a2e; border: none; padding: 0; }\n.cv-beyond-card p { font-size: 13px; color: #6b7280; margin: 0; }\n.cv-contact-wrap { background: linear-gradient(135deg, #1a1a2e, #0f3460); border-radius: 16px; padding: 48px 40px; color: #fff; }\n@media (max-width: 640px) { .cv-contact-wrap { padding: 32px 20px; } }\n.cv-contact-wrap h2 { color: #fff; border: none; padding: 0; }\n.cv-contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; }\n@media (max-width: 640px) { .cv-contact-grid { grid-template-columns: 1fr; } }\n.cv-contact-info p { font-size: 14px; color: rgba(255,255,255,0.7); margin-bottom: 24px; }\n.cv-contact-link { display: flex; align-items: center; gap: 12px; color: rgba(255,255,255,0.85); font-size: 14px; margin-bottom: 12px; text-decoration: none; }\n.cv-contact-link:hover { color: #a5b4fc; text-decoration: none; }\n.cv-contact-link .ci { width: 36px; height: 36px; border-radius: 8px; background: rgba(255,255,255,0.1); display: flex; align-items: center; justify-content: center; font-size: 16px; flex-shrink: 0; }\n.cv-contact-wrap .wpcf7-form input[type=text],\n.cv-contact-wrap .wpcf7-form input[type=email],\n.cv-contact-wrap .wpcf7-form textarea { width: 100%; background: rgba(255,255,255,0.08); border: 1px solid rgba(255,255,255,0.2); border-radius: 8px; padding: 12px 16px; color: #fff; font-size: 14px; font-family: inherit; margin-bottom: 12px; display: block; transition: border-color 0.2s; }\n.cv-contact-wrap .wpcf7-form input:focus,\n.cv-contact-wrap .wpcf7-form textarea:focus { outline: none; border-color: #6366f1; }\n.cv-contact-wrap .wpcf7-form input::placeholder,\n.cv-contact-wrap .wpcf7-form textarea::placeholder { color: rgba(255,255,255,0.4); }\n.cv-contact-wrap .wpcf7-form input[type=submit] { background: linear-gradient(135deg, #6366f1, #8b5cf6); border: none; color: #fff; padding: 12px 32px; border-radius: 8px; font-size: 15px; font-weight: 600; cursor: pointer; margin-bottom: 0; transition: opacity 0.2s; }\n.cv-contact-wrap .wpcf7-form input[type=submit]:hover { opacity: 0.9; }\n.cv-bg-light { background: #f9fafb; }\n.cv-bg-white { background: #fff; }\n<\/style>\n<div class=\"cv-page\">\n<p><!-- HERO --><\/p>\n<section class=\"cv-hero\">\n<div class=\"cv-avatar\">PW<\/div>\n<h1>Pascal Wagenhofer<\/h1>\n<p class=\"subtitle\">CIO &amp; Director Region DACH &#183; Technology Executive &amp; Entrepreneur<\/p>\n<div class=\"cv-hero-chips\">\n<a href=\"mailto:pascal@wagenhofer.ch\" class=\"cv-chip\">&#9993; pascal@wagenhofer.ch<\/a><br \/>\n<span class=\"cv-chip\">&#128205; Zurich, Switzerland<\/span><br \/>\n<a href=\"https:\/\/www.linkedin.com\/in\/pascal.wagenhofer\" class=\"cv-chip\" target=\"_blank\" rel=\"noopener\">&#128279; LinkedIn<\/a><br \/>\n<span class=\"cv-chip\">&#127464;&#127469; Swiss Citizen<\/span>\n<\/div>\n<div class=\"cv-stats\">\n<div class=\"cv-stat\"><span class=\"num\">20+<\/span><span class=\"lbl\">Years Experience<\/span><\/div>\n<div class=\"cv-stat\"><span class=\"num\">14<\/span><span class=\"lbl\">Years as CEO\/Founder<\/span><\/div>\n<div class=\"cv-stat\"><span class=\"num\">500+<\/span><span class=\"lbl\">Strava Activities<\/span><\/div>\n<\/div>\n<\/section>\n<p><!-- ABOUT --><\/p>\n<div class=\"cv-bg-white\">\n<section class=\"cv-section\">\n<div class=\"cv-section-title\">About Me<\/div>\n<h2>Technology Leader. Entrepreneur. Operational Expert.<\/h2>\n<div class=\"cv-about-grid\">\n<div class=\"cv-about-text\">\n<p>I am a technology executive and entrepreneur with 20+ years of experience spanning enterprise IT, management consulting, banking operations, and company building. Today I serve as CIO &amp; Director Region DACH at Boundaryless Group and Director Region DACH at Proteams Global GmbH.<\/p>\n<p>My career combines hands-on technical depth &#8212; from z\/OS mainframes and IT infrastructure to process automation and RPA &#8212; with senior consulting and leadership roles at UBS, Synpulse, NTT DATA, and my own company, Q-X GmbH, which I founded, grew to 1,000+ clients, and sold.<\/p>\n<p>I bring operational excellence thinking (Lean, Six Sigma) to technology transformation. I lead teams, manage P&amp;L, and translate strategy into delivery &#8212; at C-level and on the ground.<\/p>\n<\/div>\n<div class=\"cv-about-highlights\">\n<div class=\"cv-highlight-item\"><strong>Current Roles<\/strong><span>CIO &amp; Director Region DACH &#8212; Boundaryless Group<br \/>Director Region DACH &#8212; Proteams Global GmbH<\/span><\/div>\n<div class=\"cv-highlight-item\"><strong>Expertise<\/strong><span>Operational Excellence &#183; Lean \/ Six Sigma &#183; Process Automation &#183; IT Architecture &#183; Banking Operations &#183; M&amp;A<\/span><\/div>\n<div class=\"cv-highlight-item\"><strong>Entrepreneurship<\/strong><span>Founded Q-X GmbH (2002) &#8212; IaaS company, 1,000+ clients, 16 people, sold 2016<\/span><\/div>\n<div class=\"cv-highlight-item\"><strong>Languages<\/strong><span>German (native) &#183; English (fluent)<\/span><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<hr class=\"cv-divider\">\n<p><!-- EXPERIENCE --><\/p>\n<div class=\"cv-bg-light\">\n<section class=\"cv-section\">\n<div class=\"cv-section-title\">Career<\/div>\n<h2>Experience<\/h2>\n<div class=\"cv-timeline\">\n<p><!-- Boundaryless --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#6366f1,#8b5cf6)\">BG<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">CIO &amp; Director Region DACH<\/div>\n<div class=\"cv-tl-period\">July 2024 &#8211; Present<\/div>\n<\/div>\n<div class=\"cv-tl-company\">Boundaryless Group &amp; Proteams Global GmbH &#183; Zurich, Hybrid<\/div>\n<div class=\"cv-tl-desc\">Leading IT strategy and regional operations for DACH as Chief Information Officer at Boundaryless Group, and simultaneously driving regional growth as Director DACH at Proteams Global GmbH (a Boundaryless subsidiary). Responsible for client delivery, team leadership, managed services quality, and regional P&amp;L across the German-speaking market.<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">CIO<\/span><span class=\"cv-tl-tag\">Director DACH<\/span><span class=\"cv-tl-tag\">IT Strategy<\/span><span class=\"cv-tl-tag\">P&amp;L<\/span><span class=\"cv-tl-tag\">Managed Services<\/span><span class=\"cv-tl-tag\">Team Leadership<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- NTT DATA --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#0ea5e9,#0284c7)\">NT<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">Teamlead Insight Services &amp; Intelligent Automation (DACH)<\/div>\n<div class=\"cv-tl-period\">March 2022 &#8211; June 2024<\/div>\n<\/div>\n<div class=\"cv-tl-company\">NTT DATA DACH &#183; Zurich &#183; 2 years 4 months<\/div>\n<div class=\"cv-tl-desc\">Led two parallel teams in the DACH region: Insight Services (from Aug 2022) and Intelligent Automation (from March 2022). Responsible for service delivery, client relationships, team management, and growing the automation and analytics practices across NTT DATA&#8217;s German-speaking client base.<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">Team Leadership<\/span><span class=\"cv-tl-tag\">Intelligent Automation<\/span><span class=\"cv-tl-tag\">IT Management<\/span><span class=\"cv-tl-tag\">Architecture<\/span><span class=\"cv-tl-tag\">DACH<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- Synpulse --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#10b981,#059669)\">SP<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">Operational Excellence Expert (Banking)<\/div>\n<div class=\"cv-tl-period\">Nov 2017 &#8211; Feb 2022<\/div>\n<\/div>\n<div class=\"cv-tl-company\">Synpulse Management Consulting &#183; Zurich &#183; 4 years 4 months<\/div>\n<div class=\"cv-tl-desc\">\n<ul>\n<li>Led national and international operational excellence projects for banking operations, implementing Lean and Six Sigma principles to increase efficiency and reduce operational risk.<\/li>\n<li>Managed a team of 7 directs (UK &amp; Switzerland) to resolve operational risks and drive automation (RPA, case management) at Avaloq-based banks &#8212; delivering measurable efficiency gains.<\/li>\n<li>Led M&amp;A assessment focused on IT architecture and operational readiness for a major client.<\/li>\n<li>Ensured operational continuity during COVID-19, transforming teams into digital-only \/ work-from-home setups while maintaining KPI reporting and leading via daily standups.<\/li>\n<li>Led process automation for the COO of a global insurance group &#8212; piloting and rolling out automation tools to simplify operations and standardise capacity.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">Lean \/ Six Sigma<\/span><span class=\"cv-tl-tag\">RPA<\/span><span class=\"cv-tl-tag\">Banking Operations<\/span><span class=\"cv-tl-tag\">Avaloq<\/span><span class=\"cv-tl-tag\">M&amp;A<\/span><span class=\"cv-tl-tag\">COO Advisory<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- prozessraum --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#f59e0b,#d97706)\">PR<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">Senior Manager<\/div>\n<div class=\"cv-tl-period\">Aug 2016 &#8211; Oct 2017<\/div>\n<\/div>\n<div class=\"cv-tl-company\">prozessraum AG &#183; Zurich &#183; 1 year 3 months<\/div>\n<div class=\"cv-tl-desc\">\n<ul>\n<li>Led a digital workplace transformation project for a global bank &#8212; standardising IT systems and managing team capacity with 6 directs, delivering significant capacity savings.<\/li>\n<li>Conducted an operational readiness review for a Swiss bank&#8217;s COO area, identifying risks and designing efficient E2E processes on Avaloq.<\/li>\n<li>Acquired and delivered a mandate to transform a cantonal bank&#8217;s operation to digital-only, reducing processing time significantly with 3 directs.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">Digital Workplace<\/span><span class=\"cv-tl-tag\">Avaloq<\/span><span class=\"cv-tl-tag\">Banking Ops<\/span><span class=\"cv-tl-tag\">Process Transformation<\/span><span class=\"cv-tl-tag\">Client Acquisition<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- UBS Lean --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#ef4444,#dc2626)\">UBS<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">Lean Management Consultant<\/div>\n<div class=\"cv-tl-period\">Jan 2013 &#8211; July 2016<\/div>\n<\/div>\n<div class=\"cv-tl-company\">UBS &#183; Zurich &amp; International &#183; 3 years 7 months<\/div>\n<div class=\"cv-tl-desc\">\n<ul>\n<li>Led operational excellence projects across operations, IT, finance, risk, and compliance &#8212; with footprints in the US, Europe, and Asia &#8212; delivering significant measurable value.<\/li>\n<li>Enabled up to 12 directs across multiple teams in the US, UK, Poland, Switzerland, and Germany to deliver process efficiency improvements in banking operations.<\/li>\n<li>Tailored and applied the Lean\/Six Sigma toolbox to finance and compliance teams, driving digitisation and process impact.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">Lean Management<\/span><span class=\"cv-tl-tag\">Six Sigma<\/span><span class=\"cv-tl-tag\">Global Projects<\/span><span class=\"cv-tl-tag\">Banking<\/span><span class=\"cv-tl-tag\">Process Digitisation<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- Q-X GmbH --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#8b5cf6,#7c3aed)\">Q-X<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">CEO &amp; Founder<\/div>\n<div class=\"cv-tl-period\">March 2002 &#8211; Jan 2016<\/div>\n<\/div>\n<div class=\"cv-tl-company\">Q-X GmbH &#183; 13 years 11 months<\/div>\n<div class=\"cv-tl-desc\">\n<ul>\n<li>Founded an IT infrastructure services company (IaaS) &#8212; grew it to 1,000+ clients in the first year. Responsible for system architecture, procurement of upstream providers, hiring, and building development and operations teams (16 people across 3 teams).<\/li>\n<li>Increased profit margins by 25% through streamlined operations and automation &#8212; enabling 20% additional customer onboarding growth.<\/li>\n<li>Led acquisition activities to take over two competitors. Sold the company&#8217;s assets in January 2016.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">Founder<\/span><span class=\"cv-tl-tag\">IaaS<\/span><span class=\"cv-tl-tag\">IT Architecture<\/span><span class=\"cv-tl-tag\">M&amp;A<\/span><span class=\"cv-tl-tag\">P&amp;L<\/span><span class=\"cv-tl-tag\">Team Building<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- UBS z\/OS --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#ef4444,#dc2626)\">UBS<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">z\/OS System Operator<\/div>\n<div class=\"cv-tl-period\">Nov 2007 &#8211; Dec 2012<\/div>\n<\/div>\n<div class=\"cv-tl-company\">UBS &#183; 5 years 2 months<\/div>\n<div class=\"cv-tl-desc\">\n<ul>\n<li>Validated and adjusted the business continuity management concept for a global mainframe IT environment; facilitated BCM trainings for senior management.<\/li>\n<li>Led escalations for client-facing interruptions &#8212; bridging system engineers and senior management to enable informed decisions.<\/li>\n<li>Coached team members on system engineering topics.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">z\/OS<\/span><span class=\"cv-tl-tag\">Mainframe<\/span><span class=\"cv-tl-tag\">BCM<\/span><span class=\"cv-tl-tag\">Escalation Management<\/span><span class=\"cv-tl-tag\">Team Coaching<\/span><\/div>\n<\/div>\n<\/div>\n<p><!-- IBM --><\/p>\n<div class=\"cv-tl-item\">\n<div class=\"cv-tl-dot\" style=\"background:linear-gradient(135deg,#1d4ed8,#1e40af)\">IBM<\/div>\n<div class=\"cv-tl-card\">\n<div class=\"cv-tl-header\">\n<div class=\"cv-tl-title\">Associate IT Specialist<\/div>\n<div class=\"cv-tl-period\">Aug 2005 &#8211; Jan 2007<\/div>\n<\/div>\n<div class=\"cv-tl-company\">IBM &#183; Winterthur &#183; 1 year 6 months<\/div>\n<div class=\"cv-tl-desc\">Lead programmer in the conception, design, and implementation of a business continuity solution ensuring 24\/7 (99.9%) operations. Implemented a new enterprise system within 10 days to meet a tight delivery deadline.<\/div>\n<div class=\"cv-tl-tags\"><span class=\"cv-tl-tag\">Business Continuity<\/span><span class=\"cv-tl-tag\">Enterprise Systems<\/span><span class=\"cv-tl-tag\">IT Architecture<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<hr class=\"cv-divider\">\n<p><!-- SKILLS --><\/p>\n<div class=\"cv-bg-white\">\n<section class=\"cv-section\">\n<div class=\"cv-section-title\">Expertise<\/div>\n<h2>Skills &amp; Competencies<\/h2>\n<div class=\"cv-skills-grid\">\n<div class=\"cv-skill-card\">\n<h3>&#127775; Operational Excellence<\/h3>\n<div class=\"cv-skill-pills\">\n<span class=\"cv-skill-pill\" style=\"background:#ede9fe;color:#5b21b6\">Lean Management<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#ede9fe;color:#5b21b6\">Six Sigma<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#ede9fe;color:#5b21b6\">Process Transformation<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#ede9fe;color:#5b21b6\">KPI Reporting<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#ede9fe;color:#5b21b6\">RPA<\/span>\n<\/div>\n<\/div>\n<div class=\"cv-skill-card\">\n<h3>&#128200; Leadership &amp; Strategy<\/h3>\n<div class=\"cv-skill-pills\">\n<span class=\"cv-skill-pill\" style=\"background:#dbeafe;color:#1e40af\">C-Level Leadership<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dbeafe;color:#1e40af\">P&amp;L Management<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dbeafe;color:#1e40af\">Team Management<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dbeafe;color:#1e40af\">Stakeholder Mgmt<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dbeafe;color:#1e40af\">M&amp;A<\/span>\n<\/div>\n<\/div>\n<div class=\"cv-skill-card\">\n<h3>&#127981; Banking &amp; Finance Ops<\/h3>\n<div class=\"cv-skill-pills\">\n<span class=\"cv-skill-pill\" style=\"background:#dcfce7;color:#166534\">Banking Operations<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dcfce7;color:#166534\">Avaloq<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dcfce7;color:#166534\">COO Advisory<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dcfce7;color:#166534\">Compliance<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#dcfce7;color:#166534\">Risk Management<\/span>\n<\/div>\n<\/div>\n<div class=\"cv-skill-card\">\n<h3>&#9881; Process Automation<\/h3>\n<div class=\"cv-skill-pills\">\n<span class=\"cv-skill-pill\" style=\"background:#fef3c7;color:#92400e\">RPA<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fef3c7;color:#92400e\">Case Management<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fef3c7;color:#92400e\">Digital Workplace<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fef3c7;color:#92400e\">Workflow Design<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fef3c7;color:#92400e\">PowerShell \/ Python<\/span>\n<\/div>\n<\/div>\n<div class=\"cv-skill-card\">\n<h3>&#128187; IT Architecture<\/h3>\n<div class=\"cv-skill-pills\">\n<span class=\"cv-skill-pill\" style=\"background:#fce7f3;color:#831843\">IT Architecture<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fce7f3;color:#831843\">z\/OS Mainframe<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fce7f3;color:#831843\">IaaS<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fce7f3;color:#831843\">Enterprise Systems<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#fce7f3;color:#831843\">BCM<\/span>\n<\/div>\n<\/div>\n<div class=\"cv-skill-card\">\n<h3>&#128640; Entrepreneurship<\/h3>\n<div class=\"cv-skill-pills\">\n<span class=\"cv-skill-pill\" style=\"background:#e0f2fe;color:#075985\">Company Founding<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#e0f2fe;color:#075985\">Growth Strategy<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#e0f2fe;color:#075985\">Client Acquisition<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#e0f2fe;color:#075985\">Exit \/ M&amp;A<\/span><br \/>\n<span class=\"cv-skill-pill\" style=\"background:#e0f2fe;color:#075985\">Team Building<\/span>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<hr class=\"cv-divider\">\n<p><!-- BEYOND WORK --><\/p>\n<div class=\"cv-bg-light\">\n<section class=\"cv-section\">\n<div class=\"cv-section-title\">Beyond the Desk<\/div>\n<h2>Life Outside Work<\/h2>\n<div class=\"cv-beyond-grid\">\n<div class=\"cv-beyond-card\">\n<div class=\"cv-beyond-icon\">&#128678;<\/div>\n<h3>Dragon Boat<\/h3>\n<p>Competitive team paddling &#8212; equal parts power, rhythm, and trust. Racing across Swiss lakes with the crew.<\/p>\n<\/div>\n<div class=\"cv-beyond-card\">\n<div class=\"cv-beyond-icon\">&#127939;<\/div>\n<h3>Trail Running<\/h3>\n<p>Mountain trails across Switzerland. Every run logged on Strava &#8212; the harder the climb, the better the view.<\/p>\n<\/div>\n<div class=\"cv-beyond-card\">\n<div class=\"cv-beyond-icon\">&#128161;<\/div>\n<h3>Tinkering &amp; Building<\/h3>\n<p>Self-hosted infrastructure, automation experiments, and a home lab that rarely sleeps.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<hr class=\"cv-divider\">\n<p><!-- CONTACT --><\/p>\n<section class=\"cv-section\">\n<div class=\"cv-contact-wrap\">\n<div class=\"cv-section-title\" style=\"color:#a5b4fc\">Get in Touch<\/div>\n<h2>Let us Connect<\/h2>\n<div class=\"cv-contact-grid\">\n<div class=\"cv-contact-info\">\n<p>Whether you want to discuss a project, a collaboration, or just connect &#8212; I would love to hear from you.<\/p>\n<p><a href=\"mailto:pascal@wagenhofer.ch\" class=\"cv-contact-link\"><span class=\"ci\">&#9993;<\/span> pascal@wagenhofer.ch<\/a><br \/>\n<a href=\"https:\/\/www.linkedin.com\/in\/pascal.wagenhofer\" class=\"cv-contact-link\" target=\"_blank\" rel=\"noopener\"><span class=\"ci\">&#128279;<\/span> linkedin.com\/in\/pascal.wagenhofer<\/a><br \/>\n<a href=\"https:\/\/wagenhofer.ch\/me\/strava\/\" class=\"cv-contact-link\"><span class=\"ci\">&#127939;<\/span> My Strava Activities<\/a><br \/>\n<span class=\"cv-contact-link\"><span class=\"ci\">&#128205;<\/span> Zurich, Switzerland<\/span>\n<\/div>\n<div class=\"cv-contact-form\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f70-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"70\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/me\/wp-json\/wp\/v2\/pages\/71#wpcf7-f70-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"70\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f70-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<div class=\"cf7-hp\" aria-hidden=\"true\">\n\t<p>[text _bfield autocomplete:off tabindex:-1]\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><input type=\"hidden\" name=\"_cf7_ts\" value=\"1784393569\"><input type=\"hidden\" name=\"_cf7_mac\" value=\"953a30f7057a28e08fbebd7f46dc20291b3e9bb3bdb81ed40fa8c4d6448dddd3\"><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PW Pascal Wagenhofer CIO &amp; Director Region DACH &#183; Technology Executive &amp; Entrepreneur &#9993; pascal@wagenhofer.ch &#128205; Zurich, Switzerland &#128279; LinkedIn &#127464;&#127469; Swiss Citizen 20+Years Experience 14Years as CEO\/Founder 500+Strava Activities About Me Technology Leader. Entrepreneur. Operational Expert. I am a technology executive and entrepreneur with 20+ years of experience spanning enterprise IT, management consulting, banking&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-71","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/pages\/71","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":2,"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/pages\/71\/revisions"}],"predecessor-version":[{"id":74,"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/pages\/71\/revisions\/74"}],"wp:attachment":[{"href":"https:\/\/wagenhofer.ch\/me\/wp-json\/wp\/v2\/media?parent=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}